1. Accepted Payment Methods
- Credit and Debit Cards：We accept major credit cards such as Visa, MasterCard, American Express, UnionPay, and debit cards. Please enter your card number, expiration date, CVV code, and other necessary information at checkout.
- PayPal：When selecting PayPal as your payment method, you will be redirected to the PayPal website to complete your transaction. PayPal offers a faster and secure payment experience.
- Apple Pay：You can use Apple Pay on supported devices. Ensure your Apple Pay is linked to a valid payment card.
- Google Pay：Google Pay is available on supported devices. Ensure your Google Pay is linked to a valid payment card.
2. Payment Security
- Encryption Technology：We use SSL encryption technology to ensure the security of your payment information during transmission.
- Privacy Protection：We strictly protect your payment information and do not disclose it to third parties.
- Fraud Prevention：Multiple fraud prevention measures are in place to ensure the legality and security of every transaction.
3. Payment Process
- Select Payment Method：Choose your preferred payment method on the checkout page.
- Enter Payment Information：Follow prompts to enter required payment details accurately.
- Complete Payment：Click the "Submit Order" button to process your payment request automatically. Upon successful payment, you will receive an order confirmation email.
4. Handling Payment Failures
- Common Reasons for Payment Failure
- Insufficient credit card balance.
- Incorrect payment card information.
- Bank system maintenance or network issues.
- Solutions
- Verify the accuracy of your payment card information.
- Use another card or payment method.
- Contact your bank to resolve payment issues.
5. Refund Policy
Please refer to our Refund Policy for more information.
6. Contact Information
To inquire about cooperating, please email: hi@gardeproshop.com
To contact customer service, please email: support@gardeproshop.com
Hong Kong Office Phone Number: +852-69946170
Shenzhen Office Phone Number: +86-19928703068
Shenzhen Office Phone Number: +86-19928703068
Hong Kong business address is: Rm 619b, 6/f, Fortune Comm. Bldg., 362 Sha Tsui Rd, Tsuen Wan, Nt, Hongkong
Shenzhen business address is: Summer Valley, Meisheng Chuanggu Science and Technology Innovation Park, No. 10 Longchang Road, Baoan District, Shenzhen City, Guangdong Province, China